Property Design & Owner Experience Coordinator
Location: Truckee and North Lake Tahoe, CA
Compensation: $30-$33/Hour + Performance-Based Bonuses
Employment Type: Full-Time
About Us
We are a fast-growing vacation rental and property management company based in Truckee and North Lake Tahoe. We take pride in delivering five-star experiences for our homeowners and guests, and we believe that a beautifully curated, well-maintained home is at the heart of both. Our team is tight-knit, collaborative, and genuinely invested in the success of every property in our portfolio.
About the Role
This role reports directly to the CEO and serves as right-hand support across two areas of the business: property design and owner experience.
On the design side, you will work alongside the CEO on property setup, staging, improvement projects, and ongoing portfolio audits. On the owner experience side, you will work alongside the CEO to support owner onboarding and assist the owner management team with daily tasks, communications, and internal projects.
This is a role for someone who genuinely loves houses, design, and the details that make a space feel special. You will spend time in the field and time in the office, and you have to be energized by both. If walking into a home and immediately seeing its potential, or knowing exactly what it needs, is something that comes naturally to you, this might be your kind of job. The best person for this role is wired to be creative — not just with design, but with budgets, constraints, and whatever is already in the room. They see opportunity where others see limitations.
Key Responsibilities
Work closely with the CEO on property design and decor projects, contributing to creative direction and executing from concept through final installation
Conduct detailed property audits for new onboarding homes and underperforming properties, generating prioritized written recommendations with budget ranges by tier
Conduct periodic audits of existing portfolio properties to identify design, decor, and hospitality improvements that increase performance, even when a home is not underperforming
Balance a steady workflow of new onboarding projects alongside ongoing improvement work within the existing portfolio
Manage all staging for portfolio properties, including preparation for listing photo shoots, owner arrivals, and seasonal transitions
Manage full project execution: sourcing, purchasing, scheduling, vendor coordination, furniture assembly, decorating, and reorganizing spaces
Track all project expenses accurately and in real time using Excel, our internal property management software, and other planning tools
Support the CEO and owner management team with daily tasks, owner communications, and internal projects
Support the full owner onboarding process from property setup documents and contracts through staging, photo shoot coordination, and go-live
Build and maintain strong owner relationships throughout the project lifecycle, working alongside the owner management team
Present design and improvement recommendations to homeowners in a way that builds trust and earns buy-in
Conduct periodic walkthroughs of existing portfolio properties and deliver ongoing hospitality and design suggestions to owners
Collaborate with the guest experience, field, and maintenance teams to ensure smooth handoffs and consistent property standards
What We're Looking For
Genuinely creative and design-forward — you can walk into any space and immediately see its potential. You know how to stretch a budget, reimagine what is already there, and solve problems on the fly without sacrificing the result
Physically ready for the work — furniture assembly, decorating, reorganizing, and staging are a real and regular part of this job
Organized and detail-oriented — tracking timelines, budgets, and project deliverables across multiple properties comes naturally to you
Relational and persuasive — you build rapport quickly and can confidently make the case for why an improvement is worth the investment
Strong project management instincts — you can hold multiple moving pieces together without dropping anything
Comfortable with technology, including Excel, project planning tools, and property management software for budget tracking and coordination
Clear communicator in writing and in person, with owners, vendors, and internal team members alike
Self-motivated and proactive — you notice what needs to happen and take action without waiting to be asked
Calm and steady when timelines shift, priorities change, or a property curveball comes your way
Based in Truckee or North Lake Tahoe with a valid driver's license and reliable vehicle (required)
Bonus Points If You
Have experience in interior design, home staging, vacation rental property management, or hospitality
Have managed vendor relationships or small renovation and furnishing projects
Are familiar with the Truckee/Tahoe rental market
Love building systems, tracking tools, and checklists that make projects run more smoothly
Why You'll Love It
You will work directly with the CEO and be a key part of how the business operates and grows
The role is designed to grow — whether that means moving into owner account management or building out a dedicated design practice within the company
No two days look the same, and the work is tangible. You will see the results of what you do
Competitive hourly pay with bonus opportunities
Paid holidays, paid time off, and 401(k) matching
A supportive team that values initiative, creativity, and follow-through
How to Apply
Send your resume and a cover letter to [email protected]. Tell us about a space you transformed or a project you managed that you are proud of. Bonus points if you include your favorite morning beverage!
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