RENTAL AGREEMENT
1. The property you are renting is privately owned and as such, a security and damage authorization is required for all reservations. By signing the rental agreement, you are accepting responsibility for any damages to the property and its contents incurred either by accident or through negligence on the part of yourself or any guests occupying the property during the rental agreement period. You further agree that the costs of any repairs or replacements to the said property will be charged to the credit card number provided at the time of booking or as listed in the reservation. Tenant can be held liable for damages in excess of their security authorization. All properties are NON-SMOKING. Any evidence noted of smoking within the property will be subject to an additional $250.00 cleaning fee.
2. You have been charged a cleaning fee as part of your reservation. These fees are based on the size of the house and standard times to clean the property as determined by the cleaning contractors. If the cleaning required exceeds what is considered normal, you will be billed $35.00 per hour for the additional cleaning or at a rate that is appropriate for that home. If you build a fire, please do not clean out the ashes. Hot ashes will be disposed of properly after cooled.
3. As part of your rental, an initial supply of essentials is provided. This includes the following:
2 rolls of toilet paper per bathroom
2 rolls of paper towels
Dish soap and a sponge
4 dishwasher detergent tabs
4 laundry detergent pods and dryer sheets
*Due to recent changes in California regulations, amenity sized toiletries will no longer be provided.*
If you find that you run out of basic supplies you will be expected to replenish for the remainder of your stay. Also, firewood is generally NOT supplied, but is available at local markets. Spices and cooking oils may be leftover from previous guests, but are not routinely stocked.
4. Where telephones are provided, long distance services have been blocked. If you choose to use the telephone for long distance calling, you will be required to use a calling card or personal cell phone.
5. The rental rate is for a maximum number of occupants listed on your confirmation. Violations or abuse of the unit will result in further rental funds being charged to your credit card on file. Tenants are required to abide by all rules herein, posted in the premises and Homeowners Association rules where applicable.
6. NO PETS ALLOWED except by previous arrangement with select properties. A fine may be assessed by some Homeowners Associations and your security authorization is subject to charges for bringing unauthorized pets.
7. CHECK IN TIME IS 4:00PM. CHECK OUT TIME IS 10:00AM. Check-in instructions with property specific access, will be sent one week prior to arrival and upon signing of this contract. As applicable, lost keys, guest passes, parking placards, etc. will incur a fine of $75 to be charged to the card on file or collected via the booking site.
Unauthorized late check-outs will incur a fee of $150 to be charged to the card on file or collected via the booking site.
If we are able to accommodate it, you can typically do an early check in for an additional fee of $75.00 or a late check-out with an additional fee of $75.00. Please call ahead to make arrangements.
8. During the winter months (November thru April) parking on the street is prohibited by local agencies who impose strict fines for violations. If you are unable to gain access to your driveway, please call our office during regular business hours and we will notify the plow service.
9. In the event the unit you have reserved is un-rentable, Tahoe Truckee Vacation Properties Real Estate Services shall notify you as soon as possible and either give you a total refund, change your rental dates or transfer you to a comparable unit if possible. Neither TAHOE TRUCKEE VACATION PROPERTIES REAL ESTATE SERVICES nor the OWNER shall be held responsible for conditions beyond our control.
10. Inconveniences under which we may have no immediate control and which DO NOT warrant a refund of rental monies include: (1) breakdown of DVD/VCR’s, hot tubs, water or heat that is not turned on, saunas and/or any other recreational appliances/devices, (2) power outages, (3) adverse road and/or weather conditions, (4) construction taking place in the area, (5) a vacation home that is not decorated and/or otherwise accommodated to suit the guest’s individual taste(s), (6) loss of internet or cable.
11. Guest agrees that the credit card on file will be charged the balance due 30 days prior to . Any reservation not paid in full will be subject to deposit forfeiture.
12. FIRE BAN - Due to dry conditions in the Truckee/Tahoe area (and all across California!), there is a current FIRE BAN in place. All wood and charcoal fires are prohibited due to fire danger. If your vacation rental home comes with a charcoal bbq, please refrain from using it. Do not have bonfires or any other wood fires even in a contained fire pit or interior wood burning stove (interior wood burning fireplaces/stoves are permitted during winter months). Gas grills and gas fireplaces are allowed.
This ban is being strongly enforced and citations are starting at a minimum of $2500. We thank you for your understanding as we try to keep our beloved town safe!
12. Reservations must be canceled 30 days prior to . If reservation is canceled 30 days prior to start date deposit will be refunded, EXCEPTION – Christmas and New Years weeks require cancellation by November 15th. The full amount is subject to forfeiture if reservation is canceled less than 30 days prior to .
13. The rental property may be located in an HOA community (i.e. Tahoe Donner, Northstar, etc). The rules and regulations of the HOA will be provided in the property information binder and posted throughout the house. Guests are responsible for reading and abiding by any posted or provided rules and regulations. These rules often limit noise after 9pm, regulate parking, etc. Should a rule or regulation be violated, the HOA or local jurisdiction may impose a fine that will be the responsibility of the guest to pay.
